Privacy Policy

Effective Date: November 1, 2025

Our Commitment to Your Privacy

At Lifeing, we value your trust and are committed to protecting the privacy of the information you choose to share with us. We believe privacy is an essential part of creating a safe, respectful, and supportive coaching community.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using the Lifeing website, mobile platform, coaching services, educational programs, Lifeing Circles, Live More Drink Less®, and related services (collectively, the “Services”).

Information We Collect

Depending on how you interact with Lifeing, we may collect:

Information You Provide

• Name
• Email address
• Phone number (if provided)
• Mailing address (if provided)
• Account registration information
• Coaching goals and reflections
• Wellness and lifestyle information you voluntarily share
• Alcohol relationship goals and self-reported tracking information
• Messages, support requests, and communications with our team
• Information submitted through forms, surveys, assessments, or community discussions

Payment Information

Payments are securely processed through trusted third-party payment processors, including Stripe. Lifeing does not store complete credit card information on our servers.

Information Collected Automatically

When you visit our website or use our platform, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referral source
• General usage analytics
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Create and manage your account
• Deliver coaching services, educational programs, and community experiences
• Process registrations and payments
• Communicate with you about your account and participation
• Respond to questions and support requests
• Improve our programs, website, and user experience
• Maintain platform security
• Comply with applicable legal obligations
• Send newsletters or updates when you have chosen to receive them

We do not sell your personal information to third parties.

How We Protect Your Information

Lifeing is committed to maintaining reasonable administrative, technical, and organizational safeguards designed to protect your information.

We currently utilize secure cloud infrastructure and industry-standard security measures, including:

• Encryption of data in transit and at rest where supported
• Password-protected systems
• Role-based access to sensitive information
• Multi-factor authentication where available
• Regular software updates and security monitoring

Although no system can guarantee absolute security, we continually work to protect the information entrusted to us.

Who Has Access

Access to personal information is limited to authorized Lifeing team members and approved contractors who require access to perform their responsibilities.

Our technology providers and service partners may process information on our behalf only as necessary to provide their services.

Examples may include:

• Website hosting
• Cloud database services
• Payment processing
• Scheduling services
• Video conferencing
• Email communications
• Website analytics

These providers are expected to maintain appropriate safeguards for the information they process.

Data Retention

We retain information only for as long as reasonably necessary to:

• Provide our Services
• Maintain business records
• Meet legal or contractual obligations
• Resolve disputes
• Improve our programs

When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Opt out of marketing communications at any time

To submit a request, please contact us at: admin@lifeing.services

Cookies

Lifeing uses cookies and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Improve website performance
• Understand how visitors use our website

You may adjust your browser settings to decline cookies, although some features of the website may not function as intended.

Please see our Cookie Policy for additional information.

Third-Party Services

Our Services may integrate with trusted third-party providers, including payment processors, scheduling tools, communication platforms, analytics services, and cloud hosting providers.

These services maintain their own privacy policies governing the information they collect and process.

Children's Privacy

Lifeing's Services are intended for adults and are not directed toward children under the age of 18. We do not knowingly collect personal information from children under 18.

International Users

If you access Lifeing from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Lifeing LLC
Email: admin@lifeing.services